PRIVACY POLICY / TERMS & CONDITIONS

Terms and Conditions

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using MemoryGhost.cn (the “Website”), you accept and agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our Website or purchase our products.

2. Company Information

MemoryGhost is a premium division of OSCOO Technology Co., Ltd., specializing in high-performance storage solutions including SSDs, memory modules, and related products (“Products”).

3. Use of Website

3.1 Permitted Use

You may use this Website for lawful purposes only and in accordance with these Terms. You agree not to use this Website:

  • In any way that violates applicable laws or regulations
  • To transmit any harmful, offensive, or unlawful material
  • To interfere with or disrupt the Website’s operation
  • To attempt unauthorized access to any part of the Website

3.2 Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of MemoryGhost/OSCOO Technology and is protected by international copyright and trademark laws.

4. Product Information

4.1 Accuracy

We strive to ensure product descriptions and specifications are accurate. However, we do not warrant that product descriptions, specifications, pricing, or other content on the Website is error-free, complete, or current.

4.2 Product Changes

We reserve the right to modify or discontinue products without prior notice. Prices are subject to change without notice.

5. Orders and Payment

5.1 Order Acceptance

Your order constitutes an offer to purchase products. All orders are subject to acceptance by us. We may reject or cancel orders at our discretion.

5.2 Pricing

All prices are listed in USD unless otherwise specified. Prices exclude applicable taxes and shipping costs unless stated otherwise.

5.3 Payment Terms

Payment must be made through approved payment methods. Full payment is required before shipment unless other arrangements have been made.

6. Shipping and Delivery

6.1 Shipping

We ship globally. Shipping costs and estimated delivery times will be provided at checkout.

6.2 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the carrier.

7. Returns and Warranty

7.1 Return Policy

Products may be returned within 30 days of receipt if unused and in original packaging. Certain products may be subject to different return policies.

7.2 Warranty

MemoryGhost products come with a limited warranty. Warranty periods vary by product:

  • Consumer SSDs: 3-5 years
  • Enterprise SSDs: 5 years
  • Memory modules: Lifetime limited warranty

Warranty covers defects in materials and workmanship under normal use.

8. Limitation of Liability

To the maximum extent permitted by law, MemoryGhost/OSCOO Technology shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.

9. Privacy

Your use of our Website is also governed by our Privacy Policy. Please review our Privacy Policy, which explains how we collect, use, and protect your information.

10. Account Registration

10.1 Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

10.2 Accurate Information

You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

11. Prohibited Uses

You may not use our products:

  • For any unlawful purpose
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others

12. Indemnification

You agree to indemnify and hold harmless MemoryGhost/OSCOO Technology from any claims, losses, damages, liabilities, and expenses arising from your use of the Website or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which OSCOO Technology is established, without regard to conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these Terms or your use of the Website shall first be attempted to be resolved through good faith negotiations. If unsuccessful, disputes shall be submitted to binding arbitration.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website constitutes acceptance of the modified Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

17. Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce.

18. Contact Information

For questions about these Terms and Conditions, please contact us at:

MemoryGhost Customer Service
Email: oscoo@oscoo.com
Phone: +86 0755 28790014
Address: 1-2F, Building 5, HIWIT SCI-TECH PARK, No. 17, Bulan Road, Nanwan Street, Longgang District, Shenzhen, Guangdong, China

19. Entire Agreement

These Terms constitute the entire agreement between you and MemoryGhost regarding the use of the Website and supersede all prior agreements and understandings.

By using MemoryGhost.cn, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.